Privacy Policy

This Privacy Policy explains how SFW Consultancy ("we", "us" or "our") collects, uses and protects your personal information when you visit our website or get in touch with us. We are committed to handling your data responsibly and in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

Who we are

SFW Consultancy is a children's homes consultancy based in the United Kingdom. For any questions about this policy or your data, contact us at hello@sfwconsultancy.co.uk.

Information we collect

We only collect information that you choose to share with us, for example when you email us or contact us about our services. This may include your name, email address, phone number, organisation name and any details you include in your message. When you browse the website, our hosting provider may also automatically log standard technical information such as your IP address and browser type for security and performance purposes.

How we use your information

We use the information you provide to respond to your enquiry, deliver and manage our consultancy services, and keep records of our communications. We do not sell your personal data, and we do not use it for automated decision-making.

Lawful basis for processing

Where we process your personal data, we rely on your consent (when you contact us), the performance of a contract (when we deliver services to you), and our legitimate interests in running and improving our business. Where we rely on consent, you can withdraw it at any time.

Cookies

This website uses only the essential cookies required for it to function correctly. We do not use advertising or third-party tracking cookies. You can control or delete cookies through your browser settings at any time.

Sharing your information

We do not share your personal information with third parties except where necessary to provide our services, comply with the law, or work with trusted suppliers (such as our website host or email provider) who process data on our behalf under appropriate agreements.

How long we keep your data

We keep personal information only for as long as necessary to fulfil the purposes described in this policy, to meet our legal and regulatory obligations, and to resolve any disputes. When data is no longer needed, we delete it securely.

Your rights

Under UK data protection law you have the right to access the personal data we hold about you, to request correction or deletion, to object to or restrict our processing, and to request a copy of your data. To exercise any of these rights, email us at hello@sfwconsultancy.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@sfwconsultancy.co.uk.